30 DAY Money-Back Guarantee

Order Lookup

  • After you placed an order it might take 3-4 days to ship your order. 

  • We use USPS as our main carrier.

  • US transit time can take up to 3-5 days

  • International transit time can take up to 14-20 days

  • "Not Fulfilled" means we have received your order, and we are packing your order.

  • Few helpful tips for smooth delivery

  • If you work during the day, we recommend you choose your workplace as the shipping destination.
  • Tape a note to your door or communicate with your postal carrier personally instructing them that it's okay to leave packages at your door.
  • If you miss a package, your carrier will leave you a notification. You will have the opportunity to contact the post office and schedule a second delivery or you have the option of picking the package up yourself.
  • For questions & concerns about your order, please send email to OrderInfo@matefit.me with your order#