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Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • You must email OrderInfo@MateFit.me that you would like a refund within 30 days of shipment. To qualify:
  • Only 1 tea pouch should be opened, we cannot give refund if 2 or more tea pouches are opened same kind.
  • It will make it easy if you can email us your returning Tracking # to OrderInfo@MateFit.me.
  • You must ship the product back to
            MateFit 
            2827 Patterson Rd, Florissant, MO 63031, USA



    Additional non-returnable items:
    Gift cards

    To complete your return, we require a receipt or proof of purchase.

    There are certain situations where only partial refunds are granted: (if applicable)
    Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
    Any item that is returned more than 30 days after delivery

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at OrderInfo@MateFit.me

    Shipping
    To return your product, you should mail your product to:

    MateFit

    2827 Patterson Rd, Florissant, MO 63031, USA

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

     

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    What people are saying about MateFit

    This is my first time trying a teatox and I have to say that I am glad I did. This week was my 1st week and I can tell a big difference! My abs are showing through and the water weight and bloating days are over! I will continue this teatox and review at the end!
    thanks MateFit!

    Tiffany

    When I first bought this Tea I thought that It wasn’t going to work, that I was just losing money but no it REALL DOES WORK!! If you drink it how they tell you too and of course working out too. The first time I bought it I was drinking it but not working out and I got really good result. Adding running and other workouts it was even better. This tea really works.

    Flor

    Great teatox..love the smell and taste best and works effectively as stated I would recommend to all who have not tried it before..makes you feel so energetic and light on your feet.. its help improve my workout rate and sleep...fantastic tea

    Luna

    I love MateFit Tea. I am an older woman, and although I workout to keep my metabolism up, I love the help that the Metabolic Boost Tea give me. I drink it everyday, usually in the later afternoon when I need that Boost to get me through the rest of my day at work. It tastes great, and I don’t add any additional sweeteners. This is one tea that I make sure I never run out of.

    Robin

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